Tenant services
Trinity’s property management team is responsible for the day-to-day operation of each centre. Property manager contacts, the emergency procedure and the service request form are set out below.
Property manager
Each Trinity centre is assigned a property manager, who is the first point of contact for operational matters, service requests and tenant administration.
Property management contact
Select a centre to display its property management contact details:
- Property manager
- Telephone and email
- After-hours emergency line
Emergencies
In an emergency, tenants are to contact emergency services before contacting Trinity.
The service request form is not to be used to report an emergency.
-
Call emergency services
911
In the event of fire, a medical emergency, criminal activity or any immediate risk to persons or property, call 911 first.
-
Then call the after-hours emergency line
Once emergency services have been called, report the incident to Trinity’s after-hours emergency line so that the property management team can respond.
One On-Call number services all Trinity properties, including residential.
Service requests
Non-emergency maintenance, security, cleaning and signage matters may be submitted to the property manager for the centre using this form.
Residents
Residential tenants of Trinity Hills Residential in Calgary are served through a separate resident portal.